Sales Policy
Effective Date: December 31, 2024
At ChampionHato.com, we are committed to providing our customers with high-quality sports bikes, accessories, and exceptional customer service. This Sales Policy outlines the terms and conditions under which we sell products to our customers. It is essential to review this policy before making a purchase from our website to ensure a smooth and transparent shopping experience. By purchasing from ChampionHato.com, you agree to the terms and conditions specified below.
1. Order Placement and Acceptance
When you place an order on ChampionHato.com, you are submitting an offer to purchase products under the terms of this Sales Policy. Upon order submission, you will receive an order confirmation email. Please note that this does not mean your order has been accepted or that a contract has been formed between you and ChampionHato.
We reserve the right to accept or reject your order at any time, including after the order has been confirmed but before it has been shipped. If we reject your order, we will provide you with a refund for any payments already made.
We may reject or cancel an order due to various reasons, including, but not limited to:
Incorrect pricing or product information on the website.
Product availability issues.
Errors or discrepancies in payment information.
Suspected fraud or abuse.
Once your order has been shipped, you will receive a shipping confirmation email, and the sale will be considered final.
2. Product Availability and Pricing
Product availability is subject to change. We strive to ensure that our product listings are accurate and up to date. However, availability can change rapidly due to factors like inventory levels or high demand.
Pricing: All prices displayed on ChampionHato.com are in USD and include applicable taxes unless otherwise stated. Prices are subject to change without notice. We make every effort to ensure that the prices listed on our website are accurate; however, errors can occur. If a price error is identified, we will notify you before processing the order. If the price is higher than the amount you paid, we will offer you the option to pay the difference or cancel the order.
Discounts and Promotions: From time to time, we may offer discounts, sales, or promotional offers. These offers may be subject to certain conditions, such as a limited time frame or minimum purchase requirements. The terms and conditions of such promotions will be provided at the time of purchase.
3. Payment Methods
We accept various payment methods to make your shopping experience as convenient as possible. These include:
Credit and Debit Cards: We accept payments through major credit cards, including Visa, MasterCard, American Express, and Discover.
PayPal: You can also use PayPal for secure payment processing.
Gift Cards and Coupons: We offer the option to use gift cards or promotional coupons, which can be applied during checkout.
All payments are processed through secure payment gateways. Your credit card information is not stored on our servers, and we employ SSL encryption to ensure the security of your personal and payment information.
4. Shipping and Delivery
We aim to provide prompt and reliable shipping to all customers. Shipping times may vary depending on your location, product availability, and the shipping method you select. The following outlines our shipping and delivery process:
Shipping Fees: Shipping fees are calculated based on the size, weight, and destination of the order. These fees will be displayed during the checkout process.
Shipping Methods: We offer various shipping options, including standard shipping, expedited shipping, and express delivery, depending on the urgency of your order.
Processing Time: Orders typically ship within 1-3 business days after the order is placed. However, shipping times may vary depending on the item’s availability and demand.
Order Tracking: Once your order has shipped, we will send you a tracking number, which can be used to track the status of your delivery.
International Shipping: We offer international shipping to select countries. International shipping costs and delivery times will vary depending on your location.
Please ensure that you provide accurate shipping information during checkout to avoid delays or delivery issues. ChampionHato.com is not responsible for any delays or issues caused by incorrect or incomplete address details.
5. Returns and Exchanges
Our Returns and Exchanges Policy applies to all products purchased from ChampionHato.com. Please refer to our dedicated returns page for specific instructions on how to return or exchange products.
Return Eligibility: Products must be returned within 30 days of delivery and must be unused, in their original packaging, and in resalable condition.
Non-returnable Items: Some items, such as customized products, open packages, or hygiene-related products, cannot be returned.
Refunds: Refunds are processed to the original payment method and may take up to 7-10 business days to reflect in your account after the return is processed.
Exchanges: If you wish to exchange an item for a different size or model, please contact our customer service team. Exchanges are subject to product availability.
6. Order Cancellations
You may cancel your order before it is shipped. If you wish to cancel your order, please contact our customer service team as soon as possible. Once the order has been processed and shipped, we can no longer cancel the order, but you may return the item for a refund following our returns policy.
7. Warranty and Product Guarantee
ChampionHato offers warranties on certain products to ensure their quality and durability. The details of each warranty, including coverage and duration, are outlined in the product’s description or user manual.
If you encounter any defects or issues with a product covered by a warranty, please contact us within the warranty period, and we will assist you in processing a claim.
8. Limitation of Liability
ChampionHato.com is not responsible for any indirect, incidental, or consequential damages that may arise from using our website or products. Our liability is limited to the purchase price of the products you have purchased.
9. Changes to Sales Policy
We reserve the right to update or modify our Sales Policy at any time. Any changes to this policy will be posted on our website, with the updated date. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns regarding our Sales Policy, please contact us at:
ChampionHato
12822 W Maplewood Dr
Sun City West, Arizona
Phone: (623) 546-8774
Email: info@championhato.com
Website: championhato.com