Shipping Policy

Effective Date: December 31, 2024

At ChampionHato.com, we are dedicated to providing fast and reliable shipping for all of our customers. Whether you’re purchasing a new sports bike, accessories, or other products, we want to ensure that your items arrive in a timely and secure manner. This Shipping Policy outlines the shipping methods, fees, and delivery times to help you make informed decisions before placing an order.

1. Shipping Methods

We offer several shipping methods to suit your needs and preferences. These include:

  • Standard Shipping: Our standard shipping option delivers within 5-7 business days. This is the most economical option and is ideal for customers who are not in a rush to receive their products.
  • Expedited Shipping: If you need your products sooner, we offer expedited shipping for faster delivery, usually within 2-3 business days.
  • Express Shipping: For urgent orders, we provide express shipping, which guarantees delivery within 1 business day (depending on availability and location).
  • International Shipping: We offer international shipping to select countries. International shipping times and fees vary depending on the destination.

Shipping costs for each method will be calculated during checkout, based on the size, weight, and destination of your order.

2. Shipping Fees

Shipping fees are calculated based on the shipping method, the size and weight of the items in your order, and the delivery address. The shipping cost will be clearly displayed during the checkout process before you finalize your purchase.

We offer free shipping on orders over a certain amount (e.g., $100). The free shipping threshold will be displayed during checkout if applicable.

Please note that any customs duties or taxes for international shipments are the responsibility of the customer.

3. Processing Time

Once your order is placed, it will be processed and shipped within 1-3 business days. If there are any delays in processing, we will notify you immediately. Processing time may vary depending on product availability, order volume, and other factors.

Orders placed on weekends or holidays will be processed on the next available business day.

4. Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment and estimated delivery time on the carrier’s website.

If you have not received your tracking number within 3 business days after placing your order, please contact us to inquire about your shipment.

5. Delivery Times

Delivery times depend on the shipping method chosen and the destination of your order:

  • Domestic Orders:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Express Shipping: 1 business day
  • International Orders:
    • Delivery times vary by country and carrier. Most international orders are delivered within 7-14 business days, depending on customs and the local postal service.

Please note that delivery times are estimates and may be affected by unforeseen factors such as weather conditions, natural disasters, or carrier delays.

6. Shipping Restrictions

Some products may have shipping restrictions due to size, weight, or local regulations. In such cases, we will notify you before processing your order, and we may offer alternative solutions (e.g., product substitutions, cancellations, or changes to your shipping address).

Currently, we do not ship to PO boxes or APO/FPO addresses.

7. Shipping to Multiple Addresses

If you wish to ship items to different addresses, you will need to place separate orders for each address. Each order will have its own shipping fee and tracking information.

8. Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange a reshipment or provide a refund. Reshipment charges will be applied to orders with undeliverable packages, and a refund will only be issued if we cannot successfully ship the package after multiple attempts.

9. Changes to Shipping Policy

We may update this Shipping Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. Please review this policy periodically to stay informed about any updates or changes.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

ChampionHato
12822 W Maplewood Dr
Sun City West, Arizona
Phone: (623) 546-8774
Email: info@championhato.com
Website: championhato.com